Shipping policy

Timeline: Most orders are prepared and dispatched within 2–5 business days of payment confirmation.
Cut-off Time: Orders placed after 7:00 PM (GMT +3) will begin processing on the following business day.

We currently offer Standard Shipping for all orders to ensure a reliable and consistent delivery experience.

Rates: Shipping costs are calculated at checkout based on your delivery location and the total weight of your package.
Transparency: You will always see the final shipping total before you complete your purchase.

Arrival Times: While delivery dates vary by location, we work hard to get your products to you promptly.
Follow Your Package: Every order includes tracking. As soon as your items leave our facility, we will email you a tracking number and a link so you can monitor its progress.

Shipping Restrictions: Some larger or heavier items may carry specific shipping requirements or additional fees. Please check the individual product descriptions for any special notes.
Accuracy: Please ensure your shipping address is correct at checkout to avoid any delays in receiving your order.
Delivery Assistance

While we aim for perfection, delivery delays can occasionally happen due to external factors. If your package is taking longer than expected, please reach out to us. We will work closely with the courier to resolve any issues and provide you with regular status updates.

Returns & Exchanges

Need to return an item? For detailed information regarding eligibility, replacements, and our quality guarantee, please visit our [Return Policy].

Contact Us

We are here to ensure your experience with us is seamless. If you have any questions about your shipment or our products, please connect with our team:
- Email: seoulskinleb@gmail.com
- Phone/WhatsApp: +961 76 76 81 05.
- Address: Habbouch, Nabatieh , Lebanon
Thank you for trusting Seoul Skin By Rawan. We truly appreciate your support and look forward to bringing the best of beauty to your doorstep.